EEO Policies

Babel Notice - 

"In accordance with 29 CFR 38.9 (g)(3), Limited English Proficient (LEP) individuals will receive language assistance in all communications of vital information"Read more

For Equal Opportunity Questions or to File a Complaint, Contact:
Daniel C. Smith, MBA
Manager – Equal Opportunity / Community Recruitment
Full Employment Council
1740 Paseo Kansas City, Mo 64108
Email: Dsmith1@feckc.org
Customer Service Hotline Number:
(816) 471-2330
Equal Opportunity is the Law brochure (English)
Spanish version Equal Opportunity is the Law brochure

fm=f_2941

EQUAL OPPORTUNITY IS THE LAW

It is against the law for a recipient of Federal financial assistance to discriminate on the following bases:

  • Against any individual in the United States, based on race, color, religion, sex, (including pregnancy, childbirth, and related medical conditions, sex stereotyping, transgender status, and gender identity), national origin (including limited English proficiency), age, disability, political affiliation or belief; and
  • Against any beneficiary of, the applicant to, or participant in programs financially assisted under Title I - of the Workforce Innovation and Opportunity Act (WIOA), based on the beneficiary's citizenship/status as a lawfully admitted immigrant authorized to work in the United States or his or her participation in any WIOA Title I - financially assisted program or activity.

The Federal financial recipient providing services must not discriminate against customers in any of the following areas:

  • Deciding who will be admitted, or have access, to any WIOA Title I - financially assisted program or activity;
  • Providing opportunities in, or treating any person about, such a program or activity; or
  • We are making employment decisions in the administration of, or in connection with, such a program or activity.

Recipients of federal financial assistance must take reasonable steps to ensure that communications with individuals with disabilities are as effective as communications with others. This means that, upon request and at no cost to the individual, recipients are required to provide appropriate auxiliary aids and services to qualified individuals with disabilities.

WHAT TO DO IF YOU BELIEVE YOU HAVE EXPERIENCED DISCRIMINATION

fm=f_8069

If you think that you have been subjected to discrimination under a WIOA Title I - financially assisted program or activity, you may file a complaint within 180 days from the date of the alleged violation with either:
Danielle Smith
State Equal Opportunity Officer
301 W. High Street
PO Box 1087
Jefferson City, MO 65102
Phone: (573) 751-2428
Fax: (573) 751-4088
Missouri Relay Services at 711

The Director, Civil Rights Center (CRC) U.S. Department of Labor 200 Constitution Ave., NW Room N-4123 Washington, DC 20210 or electronically as directed on the CRC Web site at www.dol.gov/crc.

If you file your complaint with the recipient, you must wait either until the recipient issues a written Notice of Final Action or until 90 days have passed (whichever is sooner), before filing with the Civil Rights Center (see address above).

If the recipient does not give you a written Notice of Final Action within 90 days of the day on which you filed your complaint, you may file a complaint with CRC before receiving that Notice. However, you must file your CRC complaint within 30 days of the 90-day deadline (in other words, within 120 days after the day on which you filed your complaint with the recipient).

If the recipient does give you a written Notice of Final Action on your complaint, but you are dissatisfied with the decision or resolution, you may file a complaint with CRC. You must file your CRC complaint within 30 days of the date on which you received the Notice of Final Action.

State Level EO Contact Information:

Danielle Smith
OWD State WIOA Equal Opportunity Officer
Department of Higher Education and Workforce Development
Office of Workforce Development
301 W. High Street
PO Box 1087
Jefferson City, MO 65102-1087
danielle.smith@dhewd.mo.gov
Office: (573) 751-2428
Fax: (573) 751-4088
Missouri Relay Services at 711

Isaac Hagan
Workforce Data Analyst
Department of Higher Education and Workforce Development
301 W. High Street
PO Box 1087
Jefferson City, MO 65102-1087
isaac.hagan@dhewd.mo.gov
Office: (573) 751-8626
Missouri Relay Services at 711

EO Contact information

DHEWD State WIOA Equal Opportunity Officer
Danielle Smith
Missouri Department of Higher Education and Workforce Development
Office of Workforce Development
P.O. Box 1087
Jefferson City, MO 65102-1087

The Director, Civil Rights Center (CRC)
U.S. Department of Labor
200 Constitution Ave., NW
Room N-4123
Washington, DC 20210

Voice: (202) 693-6502
TTY: (202) 693-6515
Fax: (202) 693-6505
crcexternalcomplaints@dol.gov

DHEWD Disability Services Coordinator
Division of Workforce Development
PO Box 1087
Jefferson City, MO 65102-1087

Equal Opportunity Investigator
Isaac Hagan
Mo Department of Higher Ed and Workforce Development
PO Box 1087
Jefferson City, MO 65102-1087
isaac.hagan@dhewd.mo.gov

Disability Services and Assistive Technology
​Reasonable accommodations and modifications, including assistive technology, are made available upon request in Missouri Job Centers.